Return Policy

Return policy

Refunds cannot be made after funds (including bonuses) have been used in the game.

A refund request will only be considered if it is requested within the first twenty-four (24) hours of the intended transaction, or within thirty (30) days if the user claims that another person (or minor) had access to their account and can prove it with evidence.

We also reserve the right to withhold a refund or reverse transaction until the User's identity has been correctly established. You agree to provide, upon our request, a notarized identification or any other document that identifies your identity, in accordance with the applicable laws of your jurisdiction. If such notarized or certified identification is not provided within five (5) days of our request, then no such refund or reverse transaction will be made, your Player Account will be closed and you will forfeit all funds in your Player Account, such decision will be final, binding and unappealable.

The player agrees to play fair in all games and must not influence the outcome of the game in any way. Including the use of computers, mathematical equations, betting systems, etc.